Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of RAGHUMA REDDY

RAGHUMA REDDY

March 12, 2026

5  out of  5
rating by RAGHUMA REDDY
"I had a great experience working with Sri Bonthu for my auto insurance. She carefully checked different options and helped me find a very good price for my policy. She explained everything clearly and made the whole process simple and smooth. I really appreciate her patience, professionalism, and willingness to help. Highly recommend her service to anyone looking for reliable auto insurance assistance."
Profile photo of April Contreras

April Contreras

March 11, 2026

5  out of  5
rating by April Contreras
"⭐⭐⭐⭐⭐ I had an amazing experience with Sri Bonthu! She helped my family save **$160 a month** while actually **increasing our coverage**, which I didn’t even think was possible. She was incredibly kind, patient, and worked around my busy schedule to make everything easy and stress-free. I’m so grateful for her help and highly recommend reaching out if you’re looking to save and improve your coverage!"
We responded:
"Thank you, April! I'm so happy to hear about your positive experience with Sri. It's wonderful that she could help you save money while enhancing your coverage. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Karen Tenopir

Karen Tenopir

March 10, 2026

1  out of  5
rating by Karen Tenopir
"UNTRUSTWORTHY...I have been a loyal customer with St Farm. One would believe, when you file a claim, your insurance company would have your back. NO, that is not the case. St Farm denied my home owners hail claim even though they have records of storms in the area during the specific time period and multiple homes in the area having to have the roofs replaced on their homes. Then my agent notifies me that they are dropping my home owners insurance due to the type of roof on my home. Loyalty gets you no where and I will NOT refer anyone to State Farm or to Isabelle Garcia."
We responded:
"Hi Karen, Thank you for sharing your feedback. We’re very sorry to hear that you’re feeling frustrated with your experience. Situations involving claims and underwriting decisions can understandably be upsetting, especially when the outcome isn’t what you hoped for. It’s important to note that claim determinations and coverage eligibility are handled by State Farm’s claims and underwriting departments, which operate independently from our local agency. While we don’t have control over those decisions, our team always strives to support our customers by helping explain the process and connecting them with the appropriate department when questions arise. If you would like to discuss your situation further or review any details of the decision, we would be happy to speak with you and help point you in the right direction. Please feel free to reach out to our office directly. We truly value the opportunity we had to serve you and wish you the best moving forward."
Profile photo of Kartikesh

Kartikesh

March 9, 2026

5  out of  5
rating by Kartikesh
"I had few doubts regarding my insurance and “Sri” helped me a lot with my doubts and made it clear for me and got me a good quote."
Profile photo of Shiva Kundurthi

Shiva Kundurthi

February 27, 2026

5  out of  5
rating by Shiva Kundurthi
"I contacted Siri regarding vehicle insurance. She clearly explained all the available insurance options and provided a quote with a flexible rate. I would definitely recommend her if you need help with insurance."
We responded:
"Thank you, Shiva! I'm happy to hear that Sri was able to assist you with your insurance needs and provide clear information. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jared Walker

Jared Walker

February 26, 2026

5  out of  5
rating by Jared Walker
"This company and agency is truly a God send. If I could give them 1000 stars I would. Thank you to Isabelle Garcia, Daisy, and the rest of the team."
We responded:
"Thank you so much, Jared! I'm really happy to know that you feel this way about our team. We are dedicated to providing the best service possible. If there's anything else we can do for you, just let us know!"
Profile photo of Darrell Devaul

Darrell Devaul

February 26, 2026

5  out of  5
rating by Darrell Devaul
"Love the work , That Isabella, and her staff is doing. Will be referring customers her way."
We responded:
"Thank you, Darrell! I'm happy to know you're satisfied with the work our team is doing. Your referrals mean a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of shree_usa shripathy

shree_usa shripathy

February 20, 2026

5  out of  5
rating by shree_usa shripathy
"Great service"
We responded:
"Thank you! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Latresa Pecina

Latresa Pecina

February 20, 2026

5  out of  5
rating by Latresa Pecina
"Great agent Sri. Very helpful and knowledgeable."
We responded:
"Thank you, Latresa! I'm happy to hear that Sri was able to assist you with such expertise. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Latresa Pecina

Latresa Pecina

February 20, 2026

5  out of  5
rating by Latresa Pecina
"Great agent Sri. Very helpful and knowledgeable."
We responded:
"Thank you, Latresa! I'm happy to hear that Sri was able to assist you with such expertise. Our team is dedicated to providing knowledgeable and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Deja Johnson

Deja Johnson

February 19, 2026

5  out of  5
rating by Deja Johnson
"Sri was awesome and very helpful! StateFarm gave me a much better rate than I thought they would. Give them a try!"
We responded:
"Deja, thank you for sharing your experience! I'm happy to hear that Sri was so helpful and that you received a better rate than expected. We appreciate your recommendation! If there's anything else we can assist you with, feel free to reach out."
Profile photo of imran sabir

imran sabir

February 18, 2026

5  out of  5
rating by imran sabir
"Awesome service"
We responded:
"Thank you so much Ali for your review! Welcome to the Isabelle Garcia State Farm Agency! :) #insurewithisabelle"
Profile photo of vasantha

vasantha

February 18, 2026

5  out of  5
rating by vasantha
"Thank you Sri Bonthu. Nice talking to you"
We responded:
"Vasantha, thank you for your feedback! I'm glad to hear you had a pleasant conversation with Sri. If there's anything else we can assist you with, feel free to reach out anytime."
Profile photo of Patricia Person

Patricia Person

February 12, 2026

5  out of  5
rating by Patricia Person
"Been with State Farm for many years for automobile and renters insurance coverage. They have always taken care of my concerns in a professional and efficient manner. Gabby, in the Coppell office is the best at taking care of her customers and following through until the task is done. Thank you for taking the stress out of my policy update."
We responded:
"Thank you, Patricia, for your wonderful feedback! I'm delighted to hear that you've had such a positive experience with us over the years. Gabby is indeed fantastic, and I'm glad she has been able to assist you so well. We're committed to making your insurance experience as stress-free as possible. If you ever need anything else, just let us know!"
Profile photo of Chakrapani Kundeti

Chakrapani Kundeti

February 11, 2026

5  out of  5
rating by Chakrapani Kundeti
"Isabelle Garcia team is always there for me for any of my insurance needs. Great team"
We responded:
"Thank you, Chakrapani! I'm happy to know that our team has been able to support your insurance needs. We appreciate your kind words and look forward to continuing to assist you. Let us know if there's anything else we can do for you!"
Profile photo of Amrit Jain

Amrit Jain

February 10, 2026

5  out of  5
rating by Amrit Jain
"Sri from State Farm helped me purchase both my auto and home insurance policies, and the experience was excellent. She was knowledgeable, patient, and explained all the options clearly, making the process smooth and stress-free. She ensured I got the right coverage at a competitive price. Highly recommend Sri for anyone looking for reliable insurance guidance."
We responded:
"Thank you, Amrit! I'm happy to hear that Sri provided you with such a smooth and informative experience while helping with your insurance. It's great to know she was able to guide you effectively and find the right coverage at a competitive price. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Vedavyas Anumula

Vedavyas Anumula

February 6, 2026

5  out of  5
rating by Vedavyas Anumula
"Very helpful."
We responded:
"Thank you, Vedavyas! I'm happy you found our service helpful. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Profile photo of Naidu

Naidu

February 6, 2026

5  out of  5
rating by Naidu
"Good"
We responded:
"Thank you, Naidu! I'm happy to see your positive rating. If you ever have questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Prudhvi P

Prudhvi P

February 6, 2026

5  out of  5
rating by Prudhvi P
"Was very helpful and patient with me while explaining"
We responded:
"Thank you, Prudhvi! I'm glad to hear that you found the assistance helpful and patient. Our office is dedicated to providing clear and supportive service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of ibrahim dudekula

ibrahim dudekula

February 5, 2026

5  out of  5
rating by ibrahim dudekula
"It's really good to join in state farm Special thanks to Sri It's really nice to interact with you and letting about quotes Really appreciative Sri Thank you so much for your help."
We responded:
"Thank you, Ibrahim! I'm happy to hear that you had a positive experience with our office. Sri is indeed a valuable part of our team, and I'm glad they could assist you with the quotes. If you ever need anything else, feel free to reach out!"
Profile photo of ankit m

ankit m

January 29, 2026

5  out of  5
rating by ankit m
"I needed help adding homeowners insurance to my existing auto policy. Sri set me up with great coverage and a fair price; she even worked directly with my loan processor to provide the required documentation. She is professional, extremely responsive, and made the process seamless. I highly recommend working with Sri!"
We responded:
"Thank you, Ankit! I'm happy to hear that Sri was able to assist you so effectively. Her professionalism and responsiveness are truly valued in our office. If you need anything else, feel free to reach out!"
Profile photo of sanjay Kotapati

sanjay Kotapati

January 27, 2026

5  out of  5
rating by sanjay Kotapati
"I recently worked with Isabella’s team at State Farm for my new vehicle insurance, and I had a great experience. Sri Harini, her customer service representative, assisted me throughout the process, and she was absolutely wonderful to work with. She was kind, patient, and very professional. She explained everything clearly, answered all my questions without any rush, and made the entire process smooth and stress-free. Most importantly, she helped me get a really good deal that fit my needs perfectly. It’s rare to find someone so helpful and genuine in customer service these days. I truly appreciate the support from both Isabella and Sri Harini. Highly recommend them if you’re looking for reliable and friendly insurance assistance!"
We responded:
"Thank you, Sanjay, for sharing your experience! I'm delighted to hear that Sri Harini provided such exceptional service and made the process smooth for you. We strive to offer reliable and friendly assistance, and it's wonderful to know we met your expectations. If you ever need anything else, feel free to reach out!"
Profile photo of rahul samala

rahul samala

January 27, 2026

5  out of  5
rating by rahul samala
"It was great experience as a customer , Sri treated us very well and communicated all the policy details and tried to get the best price Thank you"
We responded:
"Hey Rahul! Thanks for letting us know that Sri made your motorcycle insurance experience smooth and kept you informed on all the policy details. We’re happy you felt well taken care of. We really appreciate you taking the time to share your experience!"
Profile photo of venki Jupalli

venki Jupalli

January 26, 2026

5  out of  5
rating by venki Jupalli
"Sri is so friendly to talk with customers and understand what they need and gives the best possible solutions. I recommend Sri is the perfect person to reach for the insurance solutions in State Farm."
We responded:
"Thank you, Venki, for your 5-star rating! I'm pleased to hear that you had a great experience with our team. We're grateful for your support and look forward to assisting you further with your insurance needs! Isabelle Garcia - State Farm Insurance Agent, Coppell, TX"
Profile photo of Steve Barnes

Steve Barnes

January 23, 2026

5  out of  5
rating by Steve Barnes
"Amber Waters is my agent with State Farm. She does a terrific job assisting her clients. I'd recommend her and the Isabelle Garcia agency"
We responded:
"Thank you, Steve! I'm happy to hear that Amber is doing such a terrific job assisting you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"